Docs4ECM is licensed per user. The license is perpetual so you can use the purchased version forever as long as the number of licensed users is covered by the purchased license. Software Assurance and Support Package is licensed per year so it has to be renewed each year to receive all the benefits.
All customers that purchase Docs4ECM are entitled to minor and major version upgrades for a period of one year and full customer support options. After the first year, Software Assurance and Support Package has to be renewed each year. Price of the Software Assurance and Support Package renewal is 15% of the Docs4ECM purchasing price. Customers who renew the Software Assurance and Support Package are entitled to the following additional options:
IT Sistemi – Nove tehnologije d.o.o. as a Docs4ECM creator uses BlueSnap (formerly Plimus) as our secure online payment gateway. BlueSnap meets the requirements of the “Verified by Visa” and “MasterCard Secure Code” programs to provide secure online credit card processing and is also PCI compliant. IT Sistemi – Nove tehnologije d.o.o. in no way stores or wants to store your credit card data for security purposes. IT Sistemi – Nove tehnologije d.o.o. is ISO 9001:2009 and ISO 27001:2005 certified.
We accept the following methods of payment:
European Union residents are also charged VAT on the price.
Licenses are sent electronically using e-mail and software is available via download. You always need a valid license to use the software.
If you are not satisfied with the product there is a 30-day money back guarantee that all customers are entitled to without reserves from our side.